About US GoBilling is your in-house or outsource solution for your A/P office processes. Located in Montreal, GoBilling’s principals and staff are experienced in several disciplines ranging from accounting and finance to operational optimization. GoBilling encompasses the ability of these individuals combined with proprietary leading edge technology to exceed customer expectations in the management of their A/P, A/R, billing & archiving processes. Our commitment at GoBilling is to partner with our customers. We adjust our workflow to individual customer needs and processes. Where necessary we develop and implement appropriate new systems to fit specific requirements. Our user-friendly proprietary interface works seamlessly with SAP, Oracle and other popular applications. The bottom line is that we offer secure, cost-effective outsourcing solutions that meet and exceed your needs. We save you money by absorbing the manual and paper intensive aspects of your BPO (backoffice processes). We can greatly reduce your involvement in repetitive procedures. We do it all in house, It's not necessary to be physically close to our customers. When the unexpected occurs, we address the issues as a team, in real time, without distance barriers to impede the process. In light of the strict new requirements of Bill 198 (Canada) & Sarbanes Oxley (US), accurate and secure documentation has never been more important. GoBilling allows you to increase overall productivity by freeing your organization from costly and time consuming processes, allowing management to focus on core business issues. Acounts Payable services Increase efficiencies and productivity of A/P applications by streamlining work processes, automating manual clerical tasks and eliminating resource drains on your operation. Reduce costs by: less handling of archived documentation; electronic organization of all AP documentation, reduction in hardware purchases; reduction in clerical staff (including payroll related costs); and reduction or optimization of office space. Complete system training with on-going customer support will ensure that your managers remain fully updated. Remote, 24/7 on-line accessibility gives you access to your accounts payable information, on demand, all the time, from anywhere. Maximize security of your documents with firewall network protection; secure document storage; personnel security protocol for accessibility and electronically indexing documents prior to archiving. Our state-of-the-art approach ensures seamless compatibility with existing platforms (SAP, Oracle, other) and with general ledger accounting principals, not to mention compliance with Bill 198/Sarbanes Oxley financial process requirements. Maximum security: fully functional backup system for emergency and disaster protection will ensure the integrity of your sensitive data. Our service facilitates sales tax reporting and audit preparation by organizing and archiving documents thereby reducing errors and search time, letting you deal with your other day-to-day business requirements. Same day document processing is available upon request, enabling you the quickest possible turn-around time, maximizing efficiency. ACCOUNTS RECEIVABLE & COLLECTIONS Why outsource? The Accounts Receivable and Collection function is the engine that ensures smooth cash flow. However, over the years, salaries have continued to increase coupled with other high expenses such as payroll related costs and benefits, office space, cost of equipment upgrades and costly user fees for ERP access. GoBilling is a leader in administrating the Accounts Receivable and Collection function to help maximize cash flow and considerably reduce overhead costs. GoBilling’s expertise in Accounts Receivable and Collection will help you focus on core activities. Our experienced and dedicated staff will help eliminate the clerical redundant daily activities that are time consuming and non-value added. Benefits of Outsourcing Working very closely with your management team, GoBilling will detail a personalized plan of the many benefits that can be gained through outsourcing that will benefit your operation. Immediate benefits include cost reduction however; GoBilling focuses on the critical elements of collection and risk reduction. In fact, GoBilling has helped firms reduce their DSO by executing quicker collection and reducing costly customer deductions. GoBilling’s process will help achieve better results and higher profit. Strategy GoBilling is a Canadian company doing all work in Canada. No third party is used nor is work done overseas. This distinguishes GoBilling from its competitors. Not only are GoBilling’s employees experienced in Accounts Receivable and Collection but understands the local marketplace. GoBilling will assign a dedicated team to partner with your company. The people will quickly become familiar with your accounts such that your customers will not even know this function was outsourced. Our staff can either work on your premises or work offsite at GoBilling’s ultra modern facility or access your ERP system remotely. GoBilling’s Focus and execution will quickly show positive results. We will focus on areas such as: Cash Application Account Reconciliation Returns Matching, distribution claims Deductions management Resolving disputes Aged accounts Post Audits Cash discounts Promotion and pricing Shortage and freight Returns and unsaleables PODs Reduce DSO Cash flow will increase; risk will decrease, contributing to a more predicable working environment. Web Access GoBilling’s strength is the ability to deliver what its customers require and to have information readily available. GoBilling will customize a web based tool enabling access to statistics online and in real time. This will allow your management team to access performance measures 24/7. This will help use the Accounts Receivable and Collection statistics as a Sales Tool and help analyze trends. Collections GoBilling’s will work closely with your customers to assure your terms are respected. GoBilling’s experienced staff will use tact and diplomacy to collect your accounts receivable. Upon receiving payment, the customers’ account will be updated to reflect the most recent activities. GoBilling may at your request, document all customer conversations and maintain a log of all work done on a specific account. This proves beneficial in some specific cases. Finally, GoBilling can devise an electronic payment method that will benefit you and your customers. Credit GoBilling’s dedicated and knowledgeable staff is equipped to prepare credit files recommending credit lines and ratings, order approvals, credit monitoring and maintain credit documentation to help better facilitate your decision on approving or rejecting an order. Commitment GoBilling will assure confidentiality and accuracy. Our work is guaranteed. GoBilling’s management team is available to meet in order to discuss a strategy that is most convenient for you. DOCUMENT IMAGING AND ARCHIVING Improve your efficiency and bottom line without spending on local printing and filing of paper documents. Transform your traditionally paper-based process into an orderly and easy to use paperless one. Existing paper documents are quickly and easily scanned to produce digital replicas by GoBilling. Archiving and Retreival ..is easy! Whether or not a document was originated and processed electronically, GoBilling provides the tools to securely and efficiently store documents and supporting documentation, all in electronic formats. GoBilling's technology eliminates the need for cumbersome and costly management, storage & document retrieval. GoBilling's central repository for your documents can be accessed from multiple applications and locations, enabling concurrent users to access and work with the same item simultaneously. Account Information and Reporting Your customer account information is available on-line 24/7. Access your customer information and management reports such as accounts receivable, deferred revenue, and accrued income reports, at anytime – from anywhere. Your customers' data is securely maintained off-site in two separate locations for higher security of your database and available only to authorized personnel granted access to our 128-bit encrypted secure website. Data Management and Changes Update customer profiles at anytime from anywhere! Changes such as telephone numbers, addresses, billing information, or head office changes can be processed quickly and easily through our user-friendly interface AUTOMATED RECURRING BILLING Invoices may be created daily, weekly, monthly, quarterly, annually, or for any billing periods according to user-defined calendars. This gives you complete flexibility for whatever your invoicing schedules may be. All invoices include a perforated bottom section that your clients return to you to facilitate accurate payment posting. Our in-house printing department produces a custom-tailored invoice with your company logo; this provides you with the professional look needed to capture attention and receive payments quickly. The note box allows you to customize a message to your client with each invoice whether for marketing purposes or just a "note of gratitude". A variety of Standard Messages are available or you may place your own custom message. Invoice Features Invoices may be created daily, weekly, monthly, quarterly, annually, or for any billing periods according to user-defined calendars. This gives complete flexibility to invoicing schedules. Our invoice designs also allow your clients to use the bottom section to make credit card payments. GoBilling uses Entrust® security software. Use of 128-bit SSL (Secure Socket Layers) encryption guarantees a very high level of security is maintained at all times. Entrust® is securing the Internet by delivering enhanced Internet security protection with identification, verification, privacy, and security management capabilities, thus, assuring the privacy of all data transmissions. In order to prevent unauthorized access to our clients' sensitive data, our servers are protected with the latest firewall technology available. Entrust® meets current government regulations that mandate web security, privacy protection and other legislative requirements for sensitive web based processing.